With respect to the subscription that you choose on StockAxis.com to avail our services, we request you read the policy, conditions and process carefully, as they provide necessary information and guidelines about your rights and obligations as our subscriber.
StockAxis offers few recommendations for a free evaluation to ensure that our advisory services will meet your needs without the need to subscribe (purchase). Before deciding to subscribe to our services, please make sure to take our free trial, the evaluation version that we provide.
We make every effort to provide you such advisory service which meet your expectations. However, if due to any reason or unavoidable circumstances, you wish to cancel your subscription and claim a refund, we shall cancel your subscription and process your refund within seven working days of receiving your request The amount refundable to you and the mode of refund is as under:-
Terms of Cancellation and Refund:
A claim for cancellation can be made at any time within the 30 days of the subscription activation date. The cancellation request shall be processed only if the email requesting for such cancellation is received from the email address registered in your account. The email should be sent to firstname.lastname@example.org.
For calculating the refund amount, the entire GST portion which is included in the subscription amount paid by you, shall first be deducted and the final refund amount will be calculated based on net of GST and will be proportionate to your unexpired subscription period. Here is the detailed sample calculation for your understanding:
To illustrate, If the subscription amount paid by the subscriber is Rs. 30,000/- for one year and the subscriber requests for a refund on 20th day from the activation of the service, the refund will be determined as under:
Gross Subscription Amount = Rs. 30,000/-
GST on the same (18% rate at the time of subscription) = Rs. 4,576/- i.e. (30,000 * 18/118)
Net Subscription Amount (net of GST) = Rs. 25,424/-
Total Subscription Period = 365 days
Unexpired Subscription Period = 365 – 20 = 345 days
[Refund = (Net Subscription Amount * Unexpired Subscription Period /Total Subscription Period)]
The refund will be processed and credited through the same payment gateway from which the subscription amount was received. If the subscription was received directly by cheque/bank transfer, the refund would be given to the same bank account.
If your refund is not received within 7 working days of the cancellation request being placed, please contact us at email@example.com for further assistance.
By making a payment for subscription on StockAxis.com, you acknowledge that you have read and agreed to the aforementioned 30 days refund policy. No cancellation and refund will be issued to any subscriber if they have availed the services for more than 30 days.
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