Tata Steel recognised for ‘Excellence in Knowledge Management’
16th Mar 2020

Tata Steel has been selected for the 2020 honours list for ‘Excellence in Knowledge Management’ by Houston (US)-based American Productivity & Quality Centre (APQC). The annual award recognises Tata Steel’s global standard in systems and processes created and practised for its knowledge management capabilities.

The company had participated in the APQC’s Excellence in Knowledge Management (KM) Award to get an external perspective on its KM process and to understand the best practices required to achieve its aspirational maturity. APQC’s KM Capability Assessment Tool looks at various aspects covering 12 component areas to assess organisations’ KM process through a five-step maturity model.

The quality of Knowledge Management is a critical discipline that decides an organisation’s ability to create, share, use, and manage knowledge and information. More importantly, it is also a measure of the organisation’s ability to retain and leverage knowledge and information that may otherwise be lost when employees change jobs.

Tata Steel, the flagship company of the Tata group is the first integrated steel plant in Asia and is now the world’s second most geographically diversified steel producer and a Fortune 500 company.